Tuesday, December 23, 2008

On my last working day before Christmas, my Karma sent to me...

12 faxes from yesterday (when the fax jammed and the pharmacist never noticed...)
11 people who wanted me to ring up a shopping cart full of crap (even though they had no prescriptions to pick up..)
10 insurance issues (requiring long hold times)
9 clarifications from providers (including who the heck wrote this?)
8 waiters whose prescriptions couldn't be processed (see #2)
7 people looking for shoehorns, OTC drugs they didn't know the name of, hairspray, or bathrooms
6 backordered medications (metoprolol succinate 50 mg, ethedent, sodium fluoride ring a bell?)
5 calls for help (both printers not working!!!!!)
4 doctors not in system (who then had to be added completely)
3 refill requests for prescriptions with no refills left
2 broken printers (requiring 4 calls for support and one technician who talked to herself incessantly and had to be ordered to stop so I could download prescriptions from the interactive voice response)
aaaaaaand ONE sick technician who called out & had to be replaced (with the tech who volunteered to work a 12-hour day-THANKS, MY FRIEND!!!!!)
Falalala freaking la!

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