12 faxes from yesterday (when the fax jammed and the pharmacist never noticed...)
11 people who wanted me to ring up a shopping cart full of crap (even though they had no prescriptions to pick up..)
10 insurance issues (requiring long hold times)
9 clarifications from providers (including who the heck wrote this?)
8 waiters whose prescriptions couldn't be processed (see #2)
7 people looking for shoehorns, OTC drugs they didn't know the name of, hairspray, or bathrooms
6 backordered medications (metoprolol succinate 50 mg, ethedent, sodium fluoride ring a bell?)
5 calls for help (both printers not working!!!!!)
4 doctors not in system (who then had to be added completely)
3 refill requests for prescriptions with no refills left
2 broken printers (requiring 4 calls for support and one technician who talked to herself incessantly and had to be ordered to stop so I could download prescriptions from the interactive voice response)
aaaaaaand ONE sick technician who called out & had to be replaced (with the tech who volunteered to work a 12-hour day-THANKS, MY FRIEND!!!!!)
Falalala freaking la!
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